FAQs

How do I place an order?

You can order easily and quickly through our website (www.jomicouture.com). Simply add as many items as you wish to your shopping cart while browsing our store. Once you are ready to proceed with the order, do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and selecting your preferred payment method.

Our support team is always happy to guide you at any step! Please reach out to us using the chat box and or via email - operations@jomicouture.com

How can I ensure that my order is processed efficiently?

To facilitate efficient processing of your order, please ensure that all information provided during checkout is accurate. This includes your shipping address, contact details, and payment information. Once your order is placed, you will receive a confirmation email detailing your purchase.

What is the expected delivery timeline for my order?

After your order is processed, you can expect delivery within 10-14 business days. Please note that processing times may vary based on order volume, and transit times may be affected by local and international holidays.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number. This allows you to monitor your shipment's progress and estimated delivery date.

What shipping locations does JỌMÍ serve?

JỌMÍ is based in Lagos, Nigeria, and we proudly offer worldwide shipping to accommodate our global customer base. Shipping costs will be calculated at checkout based on your location and order size.